Imprint
Party Dreams OG
Anne Wise
Steinrieglstraße 170
3400 Weidlingbach
Austria
Telephone : +43 (0) 2243 20240
Monday to Friday 09.00 - 13.00 (excluding Austrian public holidays)
E-Mail : office@partydreams.at
Company Register
Number: 482168x, Korneuburg
UID Number: ATU72904823
Bank Details
Anne Wise, Party Dreams
Bank Austria
Account Number: 50020099802
Sort Code: 12000
IBAN: AT69 1200 0500 2009 9802
BIC: BKAUATWW
The contents of this website are protected by copyright. This website contains links to external websites. Since these websites are not under our control, we cannot take any responsibility for their content and privacy policies.
General Terms and Conditions
1. Scope
The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is for consumers only.
2. Contractual partner, formation of contract, options for corrections
The contract is concluded with PartyDreams OG. By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the products contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
3. Contract language, saving of the contract text
The language(s) available for concluding the contract: German, English We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. You may also view the text of the contract in our customer login area.
4. Delivery conditions
Delivery costs
Delivery costs may apply to the product prices displayed. Further information on delivery costs, if applicable, are explained within individual product offers.
Delivery Options
We deliver the products to the delivery address entered during the checkout process.
You are entitled to collect your order from PartyDreams OG, Steinrieglstrasse, 3400 Weidlingbach, Österreich : by appointment only
5. Payment
All information regarding goods and prices on PartyDreams is non-binding and subject to change. All prices include all taxes, including VAT and fees. Our sale prices do not include the costs of packaging and delivery, which are listed separately.
The following payment methods are basically available in our online shop.
Bank Transfer
If you select advance payment we provide you with our bank details in a separate email and deliver the goods on receipt of funds.
Credit Card
You provide your credit card details during the ordering process. Your card will be charged immediately after placing your order.
PayPal, PayPal Express
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after placing the order. You will receive further instructions during the ordering process. PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.
SOFORT by Klarna
In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be charged immediately after placing the order. You will receive further instructions in the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and in the ordering process.
Purchase by Invoice via Klarna
The invoice amount is due 14 days after shipping the goods and receipt of the invoice.
Financing via Klarna
You can pay the invoice amount in monthly instalments of at least 1/24 of the total amount. The amount of the minimum instalment is 6.95 euros. Direct debiting via Klarna PayNow You grant Klarna a SEPA direct debit mandate. Klarna will inform you about the date of charging your account (so-called prenotification). The account will be charged after the goods have been sent out. The products shall remain our property until full payment is made.
The product remains our property until full payment has been received.
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
8.1 Liability for defects
We are under a legal duty to supply products that are in conformity with this contract. The statutory guarantee provisions (liability for defects) shall apply. With respect to consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence shall apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification. When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address provided for this purpose. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.
8.2 Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: You can reach our customer service for questions, complaints, and inquiries on weekdays from 09:00 to 13:00 at the phone number +43 2243 20240 and via email at office@partydreams.at.
9. Liability
We shall, in any case, be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents:
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct
damages at the time of contract conclusion.
10. Code of conduct
We have submitted to the following codes of conduct:
Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf)
11. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR)
which can be accessed at: https://ec.europa.eu/consumers/odr/. In order to settle
disputes arising from a contractual relationship with a consumer or from whether such
a contractual relationship exists at all, we will participate in dispute settlement
proceedings before a consumer dispute resolution body. Consumers can contact their
national European Consumer Centre in this regard. The respective contact details of
the individual ECCs can be found at https://www.evz.de/en/alternative-disputeresolution/adr-in-europe/.