How long do I have to return part or my complete order?
We hope that you are satisfied with all the items received. If for any reason you are not, please contact us to arrange the return of the items within 14 business days of receipt. We can only accept returns if the product is unopened (unless the product was found to be damaged on opening the product packaging), unused, and in its original packaging. Please specify the reasons for the return, we will organise your refund once we have received the item(s). A refund for the return delivery charge will be given only in instances where the incorrect items have been sent to you, are damaged, or are faulty.
Please send returns to:
Returns
Party Dreams OG
Steinrieglstrasse 170
3400 Weidlingbach
Austria
Please see our Terms & Conditions for full information on our returns policy.