Why was my payment with credit card refused?
When you choose to pay with a credit card, your payments go through various security checks. This reduces payment defaults. Your data is fully protected so we do not have access to this information and are therefore unable to give you any further information related to your payment.
Possible reasons for rejection can be:
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- Your bank has not confirmed the data you entered, perhaps there was a typing error
- Your card-issuing bank has declined the payment
- Your card has expired or is invalid
- Your card has problems with the 3D Secure process
- Your card is generally not online-enabled
Please contact your credit card provider for more information.