After your order leaves our warehouse, you will receive a dispatch confirmation. Our courier (DPD) will separately inform you of your tracking number, the planned delivery date, and time. You have the possibility to contact DPD to adjust the delivery date or alternatively give permission for the courier to deliver your parcel to a neighbour or to leave it in a particular place at your delivery address. We are unable to do this on your behalf and are not liable for any losses due to any changes you make to the delivery.  

If the courier was unable to deliver your package, they will leave an information card and your order will be taken to the nearest packet shop or pick-up station. 
Please contact us via email office@partydreams.at or telephone (+43 224320240) if you have further questions,

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